The start-up world is abuzz with the latest “it” technology – chat bots. From Slack, a start-up megastar itself, to Microsoft and Facebook, everyone seems to be betting the farm on chat bots taking over the world. Chat bots – programs that are embedded in commonly used messaging systems to trigger actions in response to user messages – are on fire, as companies are sinking millions into their development. However, despite the craze, they are likely to occupy only a niche position without gaining a leading role in tech, unlike the predictions made by their proponents.
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