Artificial Intelligence Has a Long Way to Go

Artificial Intelligence Has a Long Way to Go
Microsoft via Twitter

Google parent Alphabet Inc., Amazon.com Inc. and Microsoft Corp. are making some of their smarts available to other businesses, on a for-hire basis. Want to make your app or gadget respond to voice commands, and answer in its own “voice?” These services can do that. Need to transcribe those conversations so they can be analyzed? This new breed of services can do this and many other things, from face recognition to identifying objectionable content in images.

But wringing measurable utility from these new AI toys can be hard. “Everyone wants to think the AI spring is going to blossom into the AI summer, but I think it's 10 years away,” says Angela Bassa, head of the data-science team at energy-intelligence-software company EnerNOC Inc.

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