Before the team started using the devices, technicians often had to stop what they were doing, check manuals or contact an expert to make sure they were installing parts correctly. But with the smart glasses running on Upskill's Skylight platform, workers can easily pull up digitized directions and study them in their line of sight. The technicians can also access training videos or use voice commands to contact experts for immediate assistance. They can even stream their point of view through a live video connection and show the expert what they are seeing. The expert can then walk the technician through troubleshooting.
Read Full Article »
