Travis Kalanick, the chief executive officer of Uber Technologies Inc., says he needs leadership help. He recently dispatched former U.S. Attorney General Eric Holder to investigate sexual harassment claims against the company. His security team is reviewing a practice known as “Greyballing.” And he's no longer planning to go to meetings with President Trump.
These damage-control initiatives—in response, respectively, to a leaked video in which Kalanick was rude to an Uber driver, a blog post by a former engineer, an admission that the company had been deliberately misleading police, and a customer boycott—were the result of a month's worth of public-relations disasters. Taken alone, any of these would have been enough to slow down the famously fast-moving ride-hailing company. Taken together, they've caused some to question Uber's viability and Kalanick's staying power.