Here's another interesting phrase that just popped into my sightline as part of a business pitch: “real humans”. The full slogan for the travel-related product it's attached to reads: “Real humans and smart technology make travel easy and fun again.”
So you can see the writer is contrasting the human brain and machine intelligence in order to claim that, by having both, this 24/7 concierge travel assistant service offers the best of both worlds.
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