Human employment in the retail sector could disappear entirely. That is the startling assertion made by Oxford University academic Carl Benedikt Frey and Citigroup last week in a 114-page report. Frey came to prominence in 2013 when he predicted that 47% of all current global employment was susceptible to automation. The current report, Technology At Work 3.0, goes even further for the retail sector. Here is what you need to know about the predictions for employment, which have big implications for real estate.
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